SAP ISU Training Institute
SAP ISU Training Institute
SAP ISU Training Institute
SAP ISU Training Institute
+91 801 717 2062

SAP ISU Training Institute

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SAP ISU Training Institute Hyderabad india | Training | SAP | ISU | SAP ISU


The SAP IS-U CCS ( SAP IS Utilities Customer Care and Services) is an Industry Solution from SAP which address the needs of a customer oriented utility company. In the next pages we'll refer to SAP for Utilities Industry Solution simply as IS-U or CCS. Along with standard SAP R/3, SAP has provided solutions that cater to the special demands of a particular Industry and are seamlessly integrated with the components of standard SAP.
For example: A equipment defined in standard SAP R/3 PM can be used while creating a device in SAP IS-U. These are called Industry Specific solutions. SAP IS-U/CCS component is a Sales & Information system that supports all business processes and utility services of a utility company. The core IS-U/CCS application is a consumption billing system that valuates measured and flat rate consumption and services. Though Services (but not consumption) can also be billed and invoiced using standard Sales & Distribution (SD).
The importance of industry-specific solutions comes from a very basic foundation of thought: every type of business is unique and therefore needs to be catered to accordingly. The same philosophy may not be applicable for automotive businesses and integrated steel plants, because both require entirely different approaches to business planning. The automotive industry is based on the assembling of equipment and parts—discrete manufacturing, whereas the integrated steel plant is a continuous manufacturing unit. Therefore, each business's functionalities are different in areas such as production and inventory management.
Future of Utility Business
Last decade has seen the revolutionary use of IT in mending and changing the ways of working of Banking and other financial institution. Starting from the isolated banking solution to the CBS solution where anything can be accessed from anywhere in the world , world has seen the oceanic change in the banking process . No doubt this has rendered enormous benefit to both service provider and the service seeker, in terms of reduction in the cost of providing the services and by easing out the service accessibility.
Next decade is reserved for the utility.. Utility comprises of Water, waste water, Gas and electricity. Even we concentrate at the Indian case , the volume and opportunity is enormous. Currently their are approximately 20 crores of meters only for electricity distribution supplying to domestic , small power, medium power , railways traction and large supply categories of the customer. Future is linking these meters to data network. That included web, mobile etc. Smart grid is the future. Work is enormous that simply means challenges and opportunities for the business is also huge. Government of India had launched APDRP project during 10th five year project to improve the efficiency in the electricity network and reduce the loss. Same project with name of R_APDRP amounting in 50000 crores is approved during eleven five year plan (2007-2012).

SAP ISU Master Data Over view

  • Regional Structures
      ? Purpose of regional structure
      ? Postal Regional structure
      ? Political Regional structure
      ? Company Regional structure
      ? Dependencies of Regional structures
  • Schedule Master Record
      ? Parameter Record
      ? Portion
      ? Meter reading unit
      ? Creation of the above
  • Business Master Data
      ? Business Partner
      ? Contract account
      ? Contract
      ? Creation of Business master data
  • Technical Master data
      ? Connection Object
      ? Premise
      ? Installation
      ? Creation of Technical master data
  • Device Installation
      ? Technical Installation of the Device
      ? Billing related installation of the Device
      ? Full installation of the Device
  • Move-in & Move-out
      ? Move-in Introduction
      ? Move-in Business scenario
      ? Move-in Processing
      ? Changes to contract data during Move-in
      ? Allocation of Contract to installation
  • CIC Configuration
      ? CIC Terminology
      ? CIC Profile: Framework and Compnents
      ? CIC Customizing: Create Framework
      ? CIC Visible Compnents
      ? CIC Customizing: Assign Visible compnents to slots
      ? CIC Hidden Components
      ? CIC Customizing: Assign Hidden components to slots
      ? CIC Customizing: Assign Framework and Component profiles in the CIC profile
      ? CIC Customizing: Assign CIC Profile to an organizational level in organization management
      ? Organizational Plan
      ? CIC Organizational Structure
      ? Allocate the CIC Profile in the Organizational Plan
      ? Assigning a CIC Profile to a user id
      ? Starting the CIC.
  • Navigation and Application Area
      ? IS-U Navigator Structure
      ? Customizing Navigation Area
      ? Data Environment for the Navigation Area
      ? Customizing Navigation Area: Context Menu
      ? Data and Documents in the Navigation Area
      ? CIC Application Area
      ? Customizing Application Area
      ? Defining HTML Calls
      ? HTML Configuration
      ? Customer Overview
      ? Customer Contact
  • Front Office Process
      ? Definition
      ? Example
      ? Data flow of front office processes
      ? Data Export and Data Import
      ? Action Box Call: Data flow
      ? Data flow clipboard
      ? Data flow Context Menu
  • Disconnection/ Reconnection
      ? Business Scenario
      ? Process of Disconnection and Reconnection
      ? Disconnection Triggers
      ? Disconnection Document and Reference object
      ? Disconnection Document Component
      ? Confirm Disconnection Order
      ? Contract Specific Disconnection
      ? Create Disconnection Document: Example
      ? Customizing Processing Variant

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